Privacy Policy

About Families is required, by law, to maintain the privacy of Protected Health Information (PHI) and to provide individuals, with a NOTICE OF PRIVACY PRACTICES, which describes how we may use and disclose PHI to carry out treatment, payment or health care operations and for other purposes permitted by law. It also describes your rights to access and control your PHI. PHI is information about you, including demographics that may identify you and that relates to your past, present or future physical and mental health care and substance abuse services.

About Families is permitted to use and disclose your PHI for the purposes of treatment, payment, and healthcare operations once you have given consent by signing our Client Rights Form. When required to, we will obtain your written authorization before disclosing any of your information.

Treatment

We will use and disclose your PHI to those treatment providers involved in your care. Different departments of our facility also may share your PHI in order to coordinate the different things you need, such as prescriptions or lab work. We may also disclose information to other healthcare providers that you see outside About Families to maintain your continuity of care.

Payment

Your PHI will be used, as needed, to submit bills for payment and to obtain payment from you, your insurance company or third-party payer, as well as to obtain authorization for services.

Healthcare Operations

We may use or disclose your PHI to support the business operations of About Families such as quality improvement, employee review and other business related activities.

Disclosures of your PHI may occur WITHOUT your written authorization for the following reasons

For emergency treatment when written authorization is not feasible, but implied.
To government or law enforcement agencies in response to, for example, court orders, subpoenas, or criminal conduct involving our facility.
For public health risks, including, for example, communicable diseases, abuse or neglect.
To a correctional institution, if your are an inmate.
For health oversight activities – these include, for example audits, investigations, inspections and licensure.
For lawsuits and disputes in which you may be involved in. We will make all efforts to notify you of the request or to obtain a court order to protect the requested PHI.
To the Medical Examiner to identify a deceased person or to determine the cause of death.
To federal officials investigating intelligence, counterintelligence and other national security activities authorized by law.
To Worker’s Compensation.

Your PHI may also be disclosed with your written authorization. Please note that you maintain the right to revoke your written authorization at any time except to the extent action has been taken in reliance on it.

Online Privacy

We are committed to protecting your privacy online. When you visit our site, we may collect personal information from you such as your name and e-mail address. Our third party hosting company will collect additional information such as the URL you came from, your IP address, your domain name, your browser type, the country and state where your server is located, and the pages that were viewed during your visit to our site. All this information is kept on a secure server to protect it from outside parties.

We do not sell or rent personal information to others. We use your information only for the limited purposes of sending you updates and useful information about our programs, promotional information, enhancing the site operation, for statistical purposes, and for overall systems administration.